假定你是李華,一個月前你從海外網(wǎng)站買了一本原版小說《小王子》。今天到貨后,發(fā)現(xiàn)包裹已破,書頁污損。你想給網(wǎng)站客服Smith先生寫一封電子郵件,內容包括:
1. 購書情況;
2. 陳述問題;
3. 提出訴求。
注意:
1. 寫作詞數(shù)為80左右;
2. 請按如下格式在答題卡的相應位置作答。
Dear Mr Smith,
Yours sincerely,
Li Hua
范文:
Dear Mr Smith,
I'm Li Hua, one of your customers who bought a copy of The Little Prince from your online shop last month.
Given that the book is said to be authentic, I have been expecting it for a long time. However, much to my disappointment, the package was badly damaged when I received it today. Worse still, I'm totally upset to find some pages are missing and some are stained.
Hopefully, you can figure out a reasonable remedy for my loss. You can either have my money refunded or mail me a new one. Please handle my problem as soon as possible. Looking forward to your favorable reply.
Yours sincerely,
Li Hua
備案號:鄂ICP備20003817號-2 聯(lián)系方式:2645034912@qq.com
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